In every community, safety is an important topic. Each individual in a community has a role in keeping the community safe. The Juilliard community is no different. Students, faculty, staff, and visitors are asked to help maintain a secure and safe environment by being observant and aware of school policies and procedures.
The Juilliard School is monitored 24-hours a day by campus security officers who have received the required training for state certification. In addition to Juilliard’s security personnel, Lincoln Center for the Performing Arts employs a large security staff that monitors the public areas of the Lincoln Center campus and the Rose Building, in which the Juilliard residence hall is located.
Students are provided an electronic card that provides them access to the School through two security monitored entrances. To enter the residence hall, students must pass two security stations before they can access a private bank of elevators used exclusively for the residence hall floors. The residence hall is monitored by Lincoln Center Security staff, and residence hall staff participate on an on-call duty rotation.
Anyone witnessing suspicious activity or persons should report them to the Juilliard Security Desk (ext. 246) or by using the red emergency phones located throughout the school building. In the residence hall, students should call the 11th Floor Security Desk at ext. 7442. Lincoln Center Security will notify the residence hall staff member on duty. In cases of criminal activity, Student Affairs, Juilliard Security, or Lincoln Center Security will assist students in filing a report with the New York Police Department (N.Y.P.D.). The Juilliard School is located in the 20th Precinct of the N.Y.P.D.
20th Precinct Station
120 West 82nd Street, between Columbus and Amsterdam Avenues
Emergency Procedures Guidelines: Evacuation Procedures
The Juilliard School maintains Emergency Procedure Guidelines that are designed to protect lives and property through effective use of School and community resources. These guidelines also include information on: Community Notification, Notification Team, Crisis Management Team, Campus Crime& Safety Alerts, and the Evacuation Plan.
Juilliard Community Emergency Notification
The Juilliard community is notified of an emergency or dangerous situation through several methods depending on the nature of the situation, including:
- Juilliard Community Alert System (JCAS) text messaging system;
- The School’s public address/intercom system;
- The School’s email system;
- The School main website;
- The School’s telephone system.
Juilliard Emergency Notification Team
The nature of the situation and the safety of the community will determine the type of notification and content of the notification.
- The Director of Human Resources is responsible for telecommunication messages;
- The UNIX system Administrator is responsible for text messaging;
- The Director of Publications is responsible for internet/intranet messages;
- The Director of Communications and Marketing Strategy is responsible for media, calendar, and Lincoln center electronic messages.
The Juilliard School Crisis Management Team
The Crisis Management Team will determine if an emergency exists and will initiate emergency response procedures or a timely warning notification to the community. The members of the crisis management team include the President, Vice President of Finance and Chief Operating Officer, and Vice President for Facilities Management.
Campus Crime & Safety Alerts
Campus Crime & Safety Alerts are provided to give students, faculty and staff timely notification about certain crimes in and around our community that may present a threat to the campus community and to heighten safety awareness. These alerts may also be issued to community as needed and may be issued by the Vice President for Facilities Management, Dean of Student Affairs or Assistant Dean for Student Affairs.
The following are specific guidelines that will be very helpful before and during an emergency:
- Follow instructions given during an emergency.
- Always assume there’s a real emergency if the building alarm sounds.
- Become familiar with all exits. (A map of the staircases and where they exit appears in the drop down menu below.)
- Follow exit signs as they will lead you out of the building, especially if you’re in an unfamiliar area.
- During an evacuation, always be alert to your surroundings as you may have to alter your egress path quickly.
- Never use an elevator during an emergency.
- Participate and pay attention in all fire drills.
- If you witness, or are in an emergency situation, especially if time is of the essence, notify the first responders immediately. (Call 911)
- If you do call 911, always contact the security desk as they need to know where to send the first responders when they arrive. (Ext. 246, 247, 311, or 312.) After the situation has been properly addressed, please complete an incident report by clicking on the following link: Juilliard Incident Report Form
- If you are evacuating the building during an emergency involving the Police, keep your hands exposed and never hinder the officer’s movements.
- Red hallway phones can be used to contact Security directly by lifting the receiver.
If you cannot evacuate the building during an Emergency:
- Proceed to an area as far away from the emergency as possible;
- Allow additional time for the first responders to reach you - this is critical;
- If possible, call the Security Desk at ext. 246 or 247 to alert them as to your location. (Remember the red hallway phones contact Security when you lift the receiver.)
- The roof is accessed from stairway A through E (staircase F ends at level 5); roof access points are alarmed, but will not prevent access during an emergency.
Automated External Defibrillators (AEDs)
In case of a medical emergency, Automated External Defibrillators (AEDs) are located in:
- The Peter J. Sharp Theater
- Health Services Office
- 1st floor adjacent to the Main Security Desk in the Irene Diamond Building.
- The Juilliard School also utilizes over 100 cameras used for security and investigative purposes;
- The JCAS system is tested at minimum twice per academic year;
- Fire drills are conducted on a regular basis to test the evacuation procedures, fire alarm, and public address system.
The Juilliard School, 155 W. 65th Street, New York, NY 10023
The Samuel B. and David Rose Building, 165 W. 65th Stree, New York, NY 10023
Missing Student Notification Policy & Procedure
This policy is established by The Juilliard School in compliance with the Higher Education Opportunity Act of 2008 and applies to all students at the School.
For the purposes of this policy a student may be considered to be a “missing person” if the person’s absence from campus is contrary to his/her usual pattern of behavior and unusual circumstances may have caused the absence. Such circumstances could include, but not be limited to, a report or suspicion that the person may be a victim of foul play, has expressed suicidal thoughts, is drug dependent, is in a life threatening situation, has been with persons who may endanger the student’s welfare or is overdue to return to campus and is unheard from after giving a specific return time to friends or family.
Designation of Emergency Contact Information
- During the School’s registration processes, all students are asked to designate an individual for emergency contact purposes. That designation will remain in effect until changed or revoked by the student.
- Students under the age of 18: If a student under the age of 18 is determined to be missing, the School is required to notify a custodial parent or guardian no more than 24 hours after the student is determined to be missing. The Dean of Student Affairs, in consultation with the Assistant Dean for Student Affairs, Security, and/or Residence Life will determine if a student is to be considered missing based on the reasonable provision of concerning information and evidence.
- All Students: If a student is determined to be missing, the School will notify the appropriate law enforcement agency no later than 24 hours after the determination has been made by the Dean of Student Affairs.
Missing Student Procedure
- Any individual on campus who has information that a student may be a missing person must notify the Office of Student Affairs and/or Security immediately.
- The Office of Student Affairs, with the assistance of Security, will gather all essential information about the students from the reporting person, from the student’s acquaintances and from official School information sources. Such information will include description, cellular phone number, clothes last worn, where the student might be, who the student might be with, vehicle description, information about the physical and emotional well-being of the student, an up to date photograph, a class schedule, etc.
- Appropriate Office of Student Affairs staff and other personnel across campus will be notified to aid in the search and location of the student. Contact with the student will be attempted using text messaging, cellular phone calls, Facebook and e-mail.
- If search efforts are unsuccessful in locating the student in a reasonable amount of time as determined by the Dean of Student Affairs in consultation with Security OR it is apparent immediately that the student is a missing person (e.g. witnessed abduction), OR it has been determined that the student has been missing for more than 24 hours, the Office of Student Affairs will contact the appropriate law enforcement agency to report the student as a missing person. Law enforcement will take charge of the investigation with assistance from School officials.
- No later than 24 hours after determining that a student is missing, the Dean of Student Affairs or the Assistant Dean for Student Affairs will notify the emergency contact previously identified by the student (for students 18 and over) or the custodial parent/guardian (for students under the age of 18) and advise that the student is believed to be missing.
Missing Students’ Communications
- In accordance with established School emergency guidelines procedures, Community Relations will be part of the School administrative response team and is the designated spokesperson to handle media inquiries concerning a missing student.
- The local law enforcement agency in charge of the investigation and the city public information officer (PIO) will be consulted by Community Relations prior to any information release from the School so as not to jeopardize any investigation.
- Information provided to the media to elicit public assistance in the search for the missing person will be handled by the local law enforcement agency.
The Juilliard School, 155 W. 65th Street, New York, NY 10023
The Samuel B. and David Rose Building, 165 W. 65th Stree, New York, NY 10023
- Irons, hot-pots/tea kettles, and coffee makers may be used if they have an automatic shut-off mechanism.
- Non-halogen lamps are permissible, as long as lamp guards are installed that prevent flammable materials from touching the bulbs.
- Candles or other materials with open flames are not permitted in the residence hall.
New York City law prohibits smoking anywhere in the School or the residence hall.
- A soft tone indicates that an alert has been received and residents should stand by for furtherinformation which will be announced through speakers in each suite.
- A loud alarm indicates that an area needs to be evacuated. Wait for an announcement and listen for instructions. The instructions will direct students as to which stairwell to utilize during an evacuation. Not all floors may require evacuation.
In the Residence Hall:
Lincoln Center Security (212) 799-5000, ext. 7442
Residence Hall Director for Operations (212) 769-7400
Residence Hall Director for Community Development (212) 769-7400
Questions regarding general fire safety may be directed to:
Vice President for Facilities Management (212) 799-5000, ext. 311
For the residence hall, questions may be directed to:
Residence Life Office (212) 769-7400
Lincoln Center Fire Command (212) 875-5482
The Juilliard School provides on-campus housing in the Rose Building. Students are assigned on-campus housing on a first-come, first-served basis. All on-campus residential students have the opportunity to request changes in room assignments, which are accommodated on a space-available basis. Juilliard does not provide supervision for off-campus housing.
For security purposes, access the Rose Building is monitored 24-hours a day by Lincoln Center for the Performing Arts security staff. To enter the residence hall, students must pass two security stations before they can access a private bank of elevators used exclusively for the residence hall floors. The residence hall is monitored by Lincoln Center Security staff, and residence hall staff participate on an on-call duty rotation. Students are issued keys for their rooms inside the residence halls. Access to residence halls is limited to students and their authorized visitors. Strict key and fob control procedures are enforced to ensure maximum student safety in the residence halls.
Resident Assistants, who live in the residence hall, are upper-division students who have undergone an extensive selection and training process and are available 24-hours-a-day to assist students. Resident Assistants are student employees of the Office of Student Affairs.
Unauthorized persons are not allowed in those areas and all non-student visitors must be accompanied by a resident student at all times.
In an effort to ensure ease of access to The Juilliard School facilities, and to increase the safety of our campus, Juilliard students are required to carry their ID at all times while on campus, and strongly encouraged to wear their ID badges, especially during evenings and weekends, in order to easily distinguish Juilliard community members from outside patrons and visitors.
* New students will be issued ID cards during new student orientation and registration.
* All enrolled students must have, on their person, a student identification card while on School property. Juilliard lanyards and card holders will be provided to each student at no cost.
* The ID card is intended to serve as proof of an individual’s status at The Juilliard School and provide access to many resources only available to currently-enrolled Juilliard students within the specified School program divisions. (Note: For your safety, you should remove your ID/badge holder when off-campus.)
* The ID card can be worn around your neck with an approved Juilliard lanyard or on a clip, as long as the ID is visible and on your person.
* ID cards will need to be placed in the window of all practice rooms occupied by the student. If multiple students are practicing in a room or studio space, all ID cards will need to be displayed.
* Students must show their ID upon request to any School Official or Security Officer.
* A color scheme has been instituted to better identify authorized Juilliard individuals on campus:
Juilliard blue & white lanyards are issued to all Juilliard students, staff, and faculty.
* ID Backgrounds/Card Holders:
Faculty and Staff – White background with green trim, green card holder;
College-division students – White background with red trim, red card holder;
Pre-College division student – Pink background with red trim, white card holder;
MAP division students – Pink background with red trim, white card holder;
Evening division students – Blue background with red trim, blue card holder.
Production Staff will have the option to wear elastic armbands.
* If you do not have an active ID card or forget your card, you will need to register with Security at the front entrance in both the Irene Diamond and Samuel B. and David Rose Buildings.
* If a student forgets their ID card three (3) or more times, the student may be subject to a judicial hearing, sanction, or financial penalty.
* If you are a college-division student in need of a lanyard or case, please contact the Office of Student Affairs.
* If your ID is lost or stolen, you must report it to Juilliard Security or the Facilities Department immediately. You can make reports to the main Security Desk on the 1st Floor, Room 232, or by calling 212-799-5000 ext. 311. All ID’s deemed lost or stolen will be deactivated immediately.
* Replacements for lost/stolen ID cards may be secured through the Facilities Department. A state issued ID or valid passport must be provided prior to a new ID issuance. Cost is $50 and includes a replacement lanyard and card holder case.