Family Resources

Urgent questions or concerns regarding your student may be directed to the following services and offices.

Assessment & Care Team: (212) 799-5000, ext. 7300
Counseling Services: (212) 769-3918
Health Services: (212) 799-5000, ext. 282
International Advisement and Diversity Initiatives: (212) 799-5000, ext.358
Residence Life: (212) 769-7400
Student Affairs: (212) 799-5000, ext. 200
Juilliard Public Safety: ( 212) 496-4911 or (212) 799-5000, ext. 246
Residence Hall Security Desk: (212) 769-7442

• Students needing extra academic support and who would like to be connected with a tutor, please get in touch with the Office of Academic Affairs, Writing and Communication Center, or the Office of Academic Support and Disability Services.
• For problems concerning a possible disability or support for a disability, permanent or temporary, please contact Office of Academic Support and Disability Services.
• Questions regarding changing their studio assignment, jury or recital postponements, or requesting a leave of absence or are considering withdrawing from the school should schedule an appointment with the Office of the Provost and Dean by emailing [email protected].
• Questions regarding grade reports, transcripts, the academic calendar, or the Family Educational Rights and Privacy Act (FERPA) may be directed to the Registrar’s Office.

Students who wish to seek help with resume preparation or interview skills, or who are interested in performance job opportunities while enrolled as a student, should visit the Alan D. Marks Center for Entrepreneurship and Career Services. This office provides a multitude of services to help students prepare them for a life in the arts.

The Health and Counseling Services are located on the 22nd floor of the Meredith Willson Residence Hall. Medical concerns, questions about the student health insurance plan, nutrition advisement, physical therapy, emergency protocols, or counseling services can be directed to the Health Services. Parents who have concerns about their students may also call the Assessment and Care Team (ACT).

Questions regarding room changes, housing assignments, residence hall maintenance, roommate conflicts, residence hall amenities, cafeteria, and the school meal plan may be directed to the Office of Residence Life.

Questions regarding off-campus housing and resources may be directed to the Office of Student Affairs.

The Office of International Advisement handles all visa and immigration concerns for international students. Any student who has questions regarding international travel may visit this office for guidance.

The Lila Acheson Wallace Library is a vast resource for students’ performance and academic needs. Students may check out scores, CDs, DVDs, and books related the performing arts, as well as general academic subjects.

The Lincoln Center Business Improvement District compiles a Neighborhood Guide of local resources, including banks, hotels, houses of worship, parking garages, and much more. Please visit our Directions to Juilliard page for travel information. Additionally, for a list of discounted hotels offered to the Juilliard community please email [email protected].

Students who are interested in gaining teaching skills and providing service through arts outreach should visit the Office of Community Engagement to learn about the variety of teaching and performance fellowships both on and off campus.

Information regarding student organizations, campus activities, student conduct, or any general concerns may be directed to the Office of Student Affairs.

Concerns or questions regarding financial assistance, scholarships, loans, or on-campus work-study employment are handled by the Office of Financial Aid. Any student who has a change in financial circumstances during the academic year should contact the Office of Financial Aid to speak with a staff member.

Parents may contact the Student Accounts Office regarding matters related to tuition payment, refunds, and student accounts.