Assessment & Care Team (A.C.T.)

The Juilliard Assessment and Care Team (A.C.T.) is a multidisciplinary team of administrators and faculty who assess the need for early supportive intervention and guidance for distressed or struggling students. A.C.T. serves as a centralized community resource and point of contact for all students, faculty, and administrators who may consider contacting A.C.T. to make a referral.

Responsibilities

  • gather information across all departments (performance, academic, and administrative)
  • track “red flags” over time and provide a quick response to high risk concerns
  • detect patterns, trends, and disturbances in individual or group behavior
  • may perform initial  threat assessments
  • determine the best mechanisms for support, intervention, warning/notification and response
  • provide resources and coordinate team-member follow-up with the student
  • raise community awareness
  • continually review procedures and communications

Red Flags or Potential Warning Signs

Any behavior that raises concern for a student's well-being, including:

  • Academic
    • Concerns related to low grades, poor study skills, and other behaviors related to academic performance
    • Deterioration in quality of work
    • Missing assignments or appointments
    • Repeat absences from classes or lessons
    • Seeking unusual accommodations
    • Acting withdrawn or inappropriate
    • Other
       
  • Social/Adjustment: 
    • Inclusive of social adjustment issues, not fitting in, homesickness, concerns related to diversity, and roommate or community conflicts
    • Expressions of concern about a student by peers
    • Written statements or verbalization of hopelessness, futility or lack of energy
    • Your own sense, however vague, that something is seriously amiss with the student
    • Other
      ​
  • Health:
    • Inclusive of behaviors such as observed eating disorder behavior, alcohol/drug, prolonged illness, sustained injury, self-harm or cutting behavior, observed depressive behavior, suicidal ideation/attempt, hospitalization, or other like concerns
    • Deterioration in physical appearance or personal hygiene
    • Excessive fatigue or sleep difficulties
    • Unusual weight gain or loss
    • Exaggerated personality traits or behaviors
    • Irritability, constant anxiety or tearfulness
    • Marked changes in concentration or motivation
    • Other
       
  • Personal Concerns:
    • Inclusive of things such as financial concerns, family or general home concerns, death or illness in the family, or legal concerns
    • ​Direct statements indicating family problems, personal losses such as death of a family member, or the break-up of a relationship
    • Other

Referrals

To make in-person private referrals, please select the individual's name below you wish to speak with and send an inquiry via email.

* Ad hoc members are added to the team as needed.

Referral Form

The Assessment and Care Team (ACT) Referral Form allows members of the Juilliard community to report concerns about the wellbeing of students (see “Referral Type” on the form). If you wish to report an immediate life-threatening emergency, please call 911 first, and then notify Juilliard Public Safety (212-799-5000, ext. 246) at your earliest convenience. Information shared in this form will be viewed first by the Associate Dean for Student Development and shared only with relevant parties tasked with formulating a timely response. Every effort will be made to keep the referrer’s information private, but your name and contact information are crucial in case follow-up by ACT is necessary.

More Information

For more information, contact:

Assessment and Care Team
(212) 799-5000, ext. 7315